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مساعدة في حل اسئلة الحالة الدراسية

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بتاريخ:

اولا السلام عليكم
انا عضوه جديده فالمنتدى

اتمنى تساعدوني في اسايمنت يتكلم عن شركة غاز وبكون شاكره لكم

انا مافهمت الموضوع زين واتمنى منكم تساعدوني فيه

هاي بداية الموضوع:

Description of the Company:

DotNet is a company that sells different office supplies and equipment. The Sales and Order

department of DotNet is responsible for receiving order request from the customer, preparing

quotation and delivers the ordered products to the customer. The manager of Sales and Order

department realized that his department needs to automate their current manual system. The

following narrative partially describes the processes done in Sales and Order department

Scenario:

A customer will contact the Sales and Order department through telephone if he wants to

request a quotation for an order. A Sales clerk will then complete a Request Quote Form

(RQF) by getting the name, address and telephone number and product names the customer

wishes to be quoted for.

The RQF is then passed to the Marketing department who will then fill in the purchase price,

expected delivery date and product numbers. The marketing department staff that completed

the form must stamp a process date in the RQF before returning it to the Sales clerk.

Once the completed RQF is returned to the Sales clerk, a Quotation is prepared base on the

RQF. As part of the preparation of the Quotation, the Sales clerk will calculate sales price as

20% higher than the purchase price provided on the RQF. The original quotation is then sent

to the customer and a copy of it is placed on Quotation file along with the RQF.

If the customer is satisfied with the quotation, he will fax an order list with the type of

payment (either cash on delivery or credit) he wanted and his signature to the Sales and Order

department. The Sales clerk will then search for the corresponding quotation of the order list

in the Quotation file since the product availability, prices and delivery times vary from week

to week. If the corresponding quotation is not found, the order list is returned to the

customer. But once the corresponding quotation is found, an order acknowledgement is then

sent to the customer. The Sales clerk will photocopy the order list, which is sent to

Warehouse. The original order list is then attached to the quotation and is filed in the Order

list file

The warehouse will prepare the products listed in the order list. Once the order is complete,

the warehouse will stamp “Complete” on the photocopy of the order list, which is then

returned back to the Sales department along with products. The Quality Supervisor will then

inspect the products and see whether all parts are complete and in good condition. If the

product or some parts are damaged or some parts are missing, the Quality Supervisor will

return the product to the warehouse for replacement. But if the product is in good condition

and all parts are complete, he will stamp the photocopied order list with “Pass Quality” and

forward it to the Sales clerk.

The Sales clerk will then search for the original order list and quotation and prepares an

invoice. He will then forward the order list and invoice to the Salesperson, who will then

collect the products in the warehouse and deliver to the customer. The photocopy of the

order list and original quotation is then filed in the Completed Order list file.

Upon delivery, the salesperson will check the type of payment written in the order list. If the

type of payment is cash on delivery, he will issue a receipt along with the order list and

invoice to the customer upon receiving the payment. On the other hand, if the type of

payment is credit, the salesperson will take the signature of the customer on the order list as

proof of delivery and issue the invoice. At the end of the day, the salesperson will forward

the second copy of the receipts and the signed order list to Accounts department.


هاي اول سؤال:

Assume that you are the Systems Analyst handling the project. Based on the above

mentioned scenario of the current system prepare the following:

a. Write a descriptive/narrative recommendation on how you are going to

automate the current processes through your computerized Information

System.




اتمنى الرد...

بتاريخ:

السلام عليكم ورحمة الله

ما سبق عرضه هو وصف لإجراءات العمل داخل شركة بيع للمعدات والأدوات المكتبية وهذه الإجراءات والأعمال تتم بطريقة يدوية اي بدون استخدام لنظم الحاسب الآلي ... ويستعرض من خلال خطوات العمل اليدوي ان هناك وقت وجهد كبير يتم عمله لتنفيذ اعمال الشركة بالشكل المطلوب .
ومن عيوب النظام اليدوي هو التأخر في تنفيذ الأعمال وعدم الدقة فى صحة البيانات مما يؤثر على كفاءة تقديم الخدمة للعملاء وعدم تحقيق اهداف الشركة الربحية .
المطلوب هو كتابة وصف مختصر عن الأسلوب القترح لتحويل العمل من النظام اليدوي الى استخدام الحاسب الآلي فى تنفيذ اعمال النظام مما يحقق اهداف زيادة المبيعات واهداف الشركة .
من خلال هذا الوصف يتم استعراض عيوب استخدام النظم اليدوية فى تنفيذ اجراءات العمل بالشركة ويتم استعراض ايضا مزايا استخدام نظم الحاسب الآلي . من خلال السيناريو الموجود فى عرض اجراءات مراحل العمل بين العملاء وقسم المبيعات وتقديم الخدمة مع متابعة التحصيل لقيمة الخدمات المقدمة للعميل .

ابدأ وسوف يتم متابعة الموضوع بمشاركة الأخوة الأعضاء

بتاريخ:
  • كاتب الموضوع

تسلم على الرد

الحين عرفت فكرة الاسايمنت وضحت لي بصوره مفهومه


كيف ابدا في الحل الحين؟؟

بتاريخ:
  • كاتب الموضوع

لووووووو سمحتوا ياجماااااااعه

هااااااي تكملة الاسئله اتمنى تساعدووووووووووني اذا ماعيكم كلااااافه

1. Prepare the following for the above mentioned scenario:

a. Context diagram. Your context diagram must show all major inputs and outputs

along with external entities. (5 marks)

b. Level 0 Data Flow Diagram of the system. Your level 0 diagram must reflect all

major processes along with all data stores, external entities, required inputs and

outputs. (10 marks)

c. Level 1 DFD of one of the processes identified in your Level 0 DFD.

(5 marks)

d. Structured English to express the logic covered in either paragraphs 4-6 or

paragraphs 5-7. (5 marks )

Discuss the hardware and software requirement of your proposed system.

Justify why you have chosen these types of hardware or software. (5 marks)

Prepare and design one input or output form for your proposed Information

System based on your recommendations in Q2a. (4 marks)

  • بعد 3 أسابيع...
بتاريخ:
  • كاتب الموضوع

ياجماااااااعة الخير صارلي اسبووووووعين من عرضت موضوووووعي بس للأسف لااااااااااارد

السموووووووحه

انضم إلى المناقشة

يمكنك المشاركة الآن والتسجيل لاحقاً. إذا كان لديك حساب, سجل دخولك الآن لتقوم بالمشاركة من خلال حسابك.

زائر
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